FAQThe honest answers.
How does the AI receptionist sound? Will my customers know it’s not a person?
Modern voice quality. We pick a persona that fits your brand (warm, professional, or local accent) and tune it for your specific business. Most callers don’t realize it’s not a person until you tell them. The AI is designed to be helpful and polite, never robotic.
What happens during business hours when my real staff is available?
Two configurations are available. After-hours only: the AI answers nights, weekends, and holidays. Or 24/7 with overflow: the AI takes calls when your line is busy or unanswered after a few rings. We set this up based on your team’s coverage.
Which calendars and CRMs does it integrate with?
Native integration with Go High Level (the CRM most home-services businesses already use) and Google Calendar. Other calendar systems (Calendly, Acuity, ServiceTitan) are supported via webhook integrations.
How does the per-minute billing work?
Voice AI usage is $0.30 per minute of call time, billed monthly with a transparent breakdown. Most home-services businesses see $20 to $80 in monthly usage depending on call volume. The fee covers AI compute, telephony, and transcript storage. There are no setup or per-call surcharges beyond this.
How long does the install take?
About one week from signing off on the onboarding form. We build the call script around your services, voice the agent, integrate with your calendar, do a few test calls, then route your real number to it. You’ll get test recordings before we go live.
Is there a contract?
Month-to-month. Cancel any time, no fees, no notice period. The service runs through your current paid month. Tom personally got burned by a long-term marketing contract and refuses to put any other local owner in that position.